Last updated: June 2025
Meli ("we", "our", or "us") is committed to protecting your privacy. This policy describes how we collect, use, and protect your information when you use our AI assistant application.
We collect information you provide directly to us, such as when you create an account, send messages to Meli, or contact us for support. This includes your name, email address, and the content of your conversations with Meli.
We use the information we collect to:
• Provide, maintain, and improve our services
• Personalize your experience
• Send you notifications and reminders
• Respond to your requests and support needs
• Communicate with you about your account
• Comply with legal obligations
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your conversations with Meli are encrypted and stored securely.
We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time.
We use Firebase for authentication and real-time messaging. We do not sell or share your personal information with third parties for marketing purposes.
You have the right to access, update, or delete your personal information. You can do this through the app settings or by contacting us.
If you have any questions about this Privacy Policy, please contact us at support@heymeli.ai
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