Support
Get help with Meli, your personal AI assistant
Frequently Asked Questions
Who is Meli?
Meli is your personal AI assistant working for you 24/7, always there when you need it. All those tasks you've been putting off, habits that never stick, projects that feel overwhelming? Meli remembers everything, breaks it down, and keeps you moving forward. The AI that actually helps you get things done.
What can Meli help with?
Getting overwhelming projects actually done (not just planned). Meli breaks things down, remembers where you left off, and checks in to keep momentum going. Building habits that stick because Meli notices your patterns and follows up at the right times. Working through tough decisions with someone who remembers all the context. Or just being there when you need to think out loud. Everything builds on what you've shared before.
How do I talk to Meli?
Type messages, hold the mic for voice, or share pictures. Meli understands images too (screenshots, photos, whatever you need help with). Say whatever's on your mind.
Does Meli remember our conversations?
Everything. It's one continuous conversation that builds over time. Meli tracks your progress, notices patterns, and follows up on things you mentioned days or weeks ago.
What if I want to start fresh?
You can reset in Settings > Chat > Reset chat history. This wipes everything clean. Meli forgets all context, goals, and history. Like meeting for the first time.
What's Pro about?
More messages, faster responses, and early access to new features. Check Settings > Subscription for current details (features and limits may change as we evolve).
How do I manage my subscription?
Settings > Subscription, or through your device's subscription settings (App Store for iOS, Play Store for Android).
Can I use Meli offline?
Not yet. Meli needs internet to think and remember.
What AI model does Meli use?
Meli isn't just a single AI model. It's a full system designed from the ground up for personal productivity, combining multiple intelligence layers that remember, track, and proactively help. Not your typical chatbot.
Get Meli
Download the app to get started with your personal AI assistant
Currently in open beta
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